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COVID 19 UPDATE

Covid 19 update

COVID19 Update: 1st March 2020

The online gallery is open and we are  able to take orders from the UK and internationally.

Due to the current situation with COVID19 we have arranged the studio and dispatch team in order to ensure a safe environment.

Therefore orders will be dispatched once a week and any customer service emails will be answered within 7 working days to help us cope with demand and limited staff.

Framed artwork will be dispatched directly from our framers within 14 working days.

We’d like to thank you for your ongoing patience and support during this time.


DELIVERY TIMES

*CURRENTLY ORDERS ARE TAKING UP TO 7 WORKING DAYS TO BE DISPATCHED

UK ORDERS:

Once dispatched your order will be sent via Royal Mail Tracked 24 Hours and you will receive a tracking number to your email.

INTERNATIONAL ORDERS:

Once dispatched your order will be sent via Royal Mail International or Parcelforce Internation and you will receive a tracking number once dispatched.

Different Delivery times:

*Framed prints and artworks are currently taking up to 14 working days to be dispatched directly from our framers.

*For any 'Made to Order' products they will have a time specified within the products details.

 

DELIVERY RATES

 

UK:

£4.95 (*FREE ON UK ORDERS OVER £250)

 

International Delivery rates

EUROPE:

£13.95

USA & REST OF WORLD:

YOUR RATES WILL BE CALCULATED AT THE CHECKOUT FROM THE WEIGHT OF YOUR YOUR ORDER.

*Please note The Shop Floor Project is not responsible for any custom charges or taxes that you may encounter for delivery outside of the UK. See full terms & conditions.

 

Contact us

Please be aware that it may take a little longer to reply to customer questions than usual. Please allow 7 working days to receive a reply. We're very grateful for your patience during this time.

Please select from the four options:

1. General enquiries: hello@theshopfloorproject.com

2. Order enquiries: orders@theshopfloorproject.com 

3. Press enquiries: press@theshopfloorproject.com

4. Trade & Interior Designer enquiries: trade@theshopfloorproject.com

Telephone the studio: 01229 584537